Contact Us

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1072 Casitas Pass Rd #117
Carpinteria, CA 93103
USA

Shipping

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Shipping


Domestic Shipping

USPS Priority Mail (1-3 Business Days) - $5.75

USPS Express Mail (1-2 Business Day) - $21.25

 

Worldwide International Shipping Worldwide

USPS Priority International Mail (5-10 Business Days Limited Tracking) - $32.25

USPS Express International Mail (3-5 Business Days Door to Door Tracking) - $60.25

 

Canada & Mexico

USPS Priority International Mail (5-10 Business Days) - $23.75

USPS Express International Mail (3-5 Business Days) - $41,50


Shipping Terms & Conditions

  •  Your order will ship within one - two business days (excluding pre-orders)
  • We are not able to cancel or change your order if we do not receive your request before shipping confirmation.  Email shop@madebydawn.com
  • Made by Dawn, Inc is not responsible for the loss of packages that have been confirmed as delivered by USPS. (email us in advance if you require signature confirmation) 
  • Orders over $250 may require a signature at delivery.

 

International shipments

Please be aware that once a package leaves the US, it becomes the responsibility of the postal service in the country of destination.  Some foreign postal systems are faster than others, but we cannot guarantee an arrival date with USPS Priority Mail. On average it takes 6-10 business days but there can be delays depending on your countries postal system, customs, etc.  If you absolutely need your package by a certain date, please choose the option of USPS Express International Mail (3-5 Business Days) It is the only international shipping option that offers full tracking and a specific delivery date.

By placing an order for international shipping, the customer agrees to pay all taxes due from customs when the package arrives in said country.  Packages that must be processed through customs may take extra time, so please allow for this when trying to estimate a delivery date. Made by Dawn, Inc is not responsible for these additional costs.  Each country is different, so if this an concern, please check with your local customs office for current rates or restrictions. Orders will not be refunded for packages that are not accepted by recipient.  

When finalizing your purchase, please be sure to select your preferred method of shipping.  Finally, we cannot control the postal system.   We ask that you are patient, because your package is on its way.

If you are shopping or making a purchase on our website, you agree to these terms and conditions.